When does support end for my Magento version?
Two agencies on this page publish the dates. Interjar publishes that Magento 2.4.6 support ends 11 August 2026, 2.4.7 ends April 2027 and 2.4.8 Long Term Support runs to April 2028, with 2.4.9 expected in May 2026. Bemeir publishes the same windows with a general availability date beside each one, and adds that 2.4.4 ran to 14 April 2026 under an extension that has already expired and that 2.4.5 reached 11 August 2026 only because Adobe granted a further extension. Where the two overlap they agree. Both figures are agency published, so confirm them against Adobe's own release documentation before planning a budget around them.
Does the 2.4.5 support extension apply to Magento Open Source?
No, according to the only agency on this page that publishes the distinction. Bemeir states that 2.4.5 only reaches August 2026 because Adobe granted a free one year extension, and that the extension applies to Adobe Commerce customers only, not to Magento Open Source. That single sentence moves the deadline for every Open Source store sitting on 2.4.5, and no other agency ranked here mentions it. If your store is on Open Source, treat the unextended date as the one that governs and get the position confirmed in writing.
Which Magento version should I upgrade to in 2026?
Interjar states plainly that for most stores it recommends upgrading to Magento 2.4.8 Long Term Support, and publishes the support window behind that advice, running to April 2028. Bemeir's release table gives the same 2.4.8 window, to 11 April 2028, and puts 2.4.9 support at May 2029 following a 12 May 2026 general availability date. On the published dates, 2.4.8 Long Term Support is the only target with more than a year of support left as of September 2026, and 2.4.9 is the longer runway where release timing suits the project. No other agency ranked here publishes a recommendation with a date attached to it.
What do Magento upgrade services cost?
One agency on this page publishes prices. Interjar states £100 per hour billed to the minute against a fixed scope, with six priced paths: 2.4.6 to 2.4.8 Long Term Support at two to three weeks and £1,600 to £3,200; 2.4.5 to 2.4.8 at three to four weeks and £2,400 to £4,800; 2.4.4 to 2.4.8 at four to five weeks and £3,200 to £6,400; 2.3.x to 2.4.8 at six to ten weeks and £6,000 to £14,000; Magento 1 to 2.4.8 at twelve to twenty weeks from £25,000; and Magento Open Source to Adobe Commerce at four to eight weeks and £6,000 to £15,000 excluding the Adobe licence. scandiweb's Clutch profile shows an hourly range of $50 to $99 and a $25,000 minimum project size. No other agency ranked here publishes either a rate or a range.
How long do Magento migration services take?
Five agencies publish durations. Bemeir states two to four weeks for a clean minor upgrade on a well maintained store and six to ten weeks for a neglected store doing a multi version jump. Interjar's priced paths run from two to three weeks for 2.4.6 to 2.4.8 up to twelve to twenty weeks for Magento 1. WolfSellers states three to five months for a standard Magento 1 migration, six to nine months where more than fifty custom modules are involved, and four to six months from Shopify or VTEX. ScienceSoft states a migration of roughly three months. IWD Agency states two to three weeks for audits and roadmaps, three to six months for mid sized builds and replatforms and six to twelve months for enterprise engagements. The spread is mostly a function of custom code, not of catalogue size.
Where does the effort actually go in a Magento upgrade?
Bemeir is the only agency on this page that publishes a breakdown, attributed to its own engagements: 20% audit and compatibility scan, 15% the upgrade itself, 40% extension and custom code fixes, and 25% regression testing and launch. The 40% line is the one that decides a quote, because it is entirely a function of how much custom code and how many third party extensions a store carries, which is why any serious proposal starts with an audit rather than a price. It also explains why two stores on the same version can be quoted months apart.
What happens if I stay on an unsupported Magento version?
Interjar states it directly: stores on unsupported versions stop receiving security patches, which is a PCI DSS compliance risk. It also publishes the PHP layer underneath the problem, that PHP 7.4 has been end of life since November 2022 and is still required by Magento 2.4.3 and earlier, and that PHP 8.1 has been end of life since December 2025 and is required by Magento 2.4.4 through 2.4.6. An unsupported store is usually carrying an unsupported language runtime as well, which is the part a hosting provider tends to raise first and the part that turns a deferred upgrade into a forced one.
Do any of these agencies publish a support SLA?
Not one of the nine publishes a response time by severity, an uptime commitment or a credit regime. The closest is scandiweb, which publishes a first response within 24 hours with issues triaged by severity and showstoppers taken first, alongside 450+ active support clients and 9,000+ tickets handled. GENE Commerce and Krish TechnoLabs state round the clock cover with no response time behind it. IWD Agency states a reply within one business day and ScienceSoft a ballpark estimate within 24 hours, both of which govern an enquiry rather than an outage. WolfSellers states 30 days of post launch support. Interjar, Bemeir and TechDivision publish no support terms at all. This is the single largest disclosure gap in the lane.
How do I check an agency's Adobe partner tier myself?
Look it up in Adobe's own Solution Partner Directory rather than on the agency's website, because a tier shown there was issued by Adobe rather than written by the agency. Of the nine ranked here, scandiweb is the one found in that directory, listed as a Gold Partner. GENE Commerce, TechDivision, WolfSellers and Krish TechnoLabs each state Gold on their own sites, Interjar states Adobe Silver Solution Partner, ScienceSoft states Adobe Community Solution Partner, IWD Agency states Adobe Solution Partner with no level, and Bemeir states no Adobe level anywhere that could be read. Absence from the directory is not proof an agency holds no tier, so ask which tier and in which region, then check the answer.
What does Adobe Solution Partner mean when no level is named?
It means the most useful part has been left out. Adobe's programme has levels, so partner status stated without one tells a buyer nothing about delivered project volume or revenue thresholds. IWD Agency publishes Adobe Solution Partner with no level on the same credentials line where it publishes BigCommerce Elite Partner with a level, which suggests the omission is a choice rather than an oversight. Bemeir goes further and publishes the explainer on what Adobe solution partner levels mean when hiring, while publishing no level of its own on any page that could be read. Ask for the tier and the region, and verify both in Adobe's directory.
Which agencies here publish a team size?
Four publish a number. Krish TechnoLabs states a team of 200 or more, with a growth timeline behind it. TechDivision states 140 employees and more than 40 Adobe certified in house developers and software architects. WolfSellers states 135 people confirmed as of 14 September 2026, broken down by Adobe technology, with 40 Adobe Commerce specialists. scandiweb states 600+ specialists working across 36 countries alongside 894+ Adobe certifications. Interjar names five individuals and IWD Agency names fourteen, neither with a total. GENE Commerce runs a counter labelled eCommerce specialists whose figure never renders as text, and Bemeir and ScienceSoft publish no headcount at all.
Why does scandiweb rank first here?
Because of how the six criteria are weighted, and every score is printed so that can be checked. scandiweb scores 67 of 100 on a Gold tier listed in Adobe's own Solution Partner Directory, 894+ Adobe certifications across 600+ specialists, and the only published first response time on the page, 24 hours with severity triage. It scores nothing on the heaviest criterion, the end of life calendar at 22 points, because it publishes no dated support calendar of its own, and 11 of 15 on client work because it has two linkable case studies against GENE Commerce's ten. Interjar scores 57 and beats it outright on lifecycle dating and on price transparency. Reweight the model towards the calendar and the order at the top changes, which is precisely why the point ladders are published.
Why do so many agency statistics disappear when you read the page?
Because they are animated counters rather than text. GENE Commerce, IWD Agency, WolfSellers and Krish TechnoLabs all render headline figures in JavaScript counters that return a label with no number when the page is read as text. GENE Commerce's counters are labelled eCommerce specialists, global sites supported and merchants using its payments tech. IWD Agency's include industry certifications and client GMV powered. A figure a screen reader or an AI assistant cannot read is not a published figure, so this page scores those lines as unpublished rather than guessing at what the animation would have shown.
Which of these agencies work with Hyvä?
Three state a Hyvä relationship. scandiweb is a Hyvä Platinum Partner. TechDivision states it is an official Hyvä partner, without naming a level. Bemeir states it is the only USA partner of Hyvä, also without naming a level, on a page that is otherwise out of date. Interjar and IWD Agency both sell Hyvä work on dedicated service pages without claiming partner status of any kind, and the remaining agencies make no Hyvä claim on the pages read. If a front end rebuild is part of the upgrade, ask for the partner level and the number of Hyvä projects delivered, because neither follows automatically from selling the work.
Should the upgrade and the ongoing support go to the same agency?
They can, but the criteria that decide each one sit on different lines of the weighting here. The upgrade turns on the end of life calendar and delivery scale, 37 points of the 100 before client work is counted. Ongoing support turns on published support terms, 20 points, where eight of the nine publish nothing enforceable. Interjar scores 57 overall and nothing at all on support terms, so a store that wants a clean priced upgrade and then a maintenance contract is looking at two separate conversations. Read the per agency scores rather than the order if only one of the two matters to you.
What should a Magento upgrade contract state before you sign it?
Five things, and only one of them is reliably on a web page anywhere in this lane. The target version and its published support end date, which two of the nine agencies here publish. The scope of the extension and custom code work, which Bemeir puts at 40% of total effort. A first response time by severity for after go live, which none of the nine publishes as an SLA. What happens to unused retainer hours at the end of a month. And a rollback position: Interjar states an automated deployment pipeline with instant rollback capability, WolfSellers states feature flags for instant rollback and a DNS cutover in minutes with TTL prepared, and IWD Agency states a parallel run with full data reconciliation and a documented rollback plan. Ask for all five in writing.